Transforming Staffing Solutions with Crelate – IQ Clarity’s Success Story
The Background
IQ Clarity, a boutique staffing firm specializing in high-end technology and creative roles, faced challenges in managing their recruiting process effectively. Founded in 2016 and headquartered in Denver, with offices in Dallas and Austin, the company struggled with an outdated CRM/ATS platform that was not meeting their growing needs. Read on to discover how IQ Clarity revolutionized its staffing processes by implementing Crelate, leading to increased efficiency, enhanced fill rates, and improved client satisfaction.
The Challenges
Before partnering with Crelate, IQ Clarity operated with a basic staffing CRM/ATS system that lacked necessary features and functionalities. The key challenges they faced included:
– A paper-intensive onboarding process that was highly inefficient.
– Difficulty in tracking and reporting key metrics such as types of roles filled and associated skills.
– A lack of real-time data tracking, which hindered setting realistic goals and performance assessments.
– Poor workflow management that resulted in decreased recruiter productivity and lower client satisfaction.
Why Crelate
Ted Hellmuth, a key decision-maker at IQ Clarity, highlighted the pressing need for a system that could offer robust reporting capabilities, efficient candidate tracking, and seamless integration features to meet the growing demands of their niche market.
“Crelate has not only met our initial requirements but has exceeded our expectations” – Ted Hellmuth
Increased Fill Rates
An increase in fill rates from below 29% to 49% post-implementation of Crelate.
Increased Client Satisfaction
A noticeable decrease in the time-to-fill, enhancing client satisfaction and operational efficiency.
Real-time Tracking
Crelate gives us real-time tracking of important metrics, allowing recruiters to focus on revenue maximization tasks and meet commission targets more effectively.
IQ Clarity’s strategic decision to implement Crelate as their staffing and recruiting solution has paid off by delivering measurable improvements in efficiency, fill rates, and recruiter productivity. Their success story serves as a compelling example for other staffing firms facing similar challenges in an increasingly competitive market.
