Customer Support
We’re with you.
Crelate is a customer-centric organization. Every person in our company speaks with customers. Period. We believe that software is only as good as the service that comes with it. That’s why we take so much pride in pairing amazing customer support, training and onboarding with our recruiting solutions.
Access training videos, help articles, how to’s, user guides, release notes and more in our Knowledge Base.
Crelate Academy offers in depth training and onboarding for new users and customers. Contact your Customer Success Manager to learn more.
Contact Crelate Support
8:30AM EST to 7:30PM EST
(Monday through Friday)
For fastest and best service, please chat with our Support Team, or submit support tickets through the Crelate Application.
Alternative Support Contacts
Book a Support Call
Leave a voicemail 443-569-8262 – Ext. 2
Emailing: [email protected]
Customer Success
Amazing support doesn’t stop with tickets and Knowledge Base articles. It starts with awesome onboarding, implementation, and data migration services. It continues with ongoing support and training. We’re in this for the long haul.
The Support team is fantastic along with the onboarding and training. You will not regret being supported by Crelate. We love it. Bullhorn doesn’t even compare. The video training on the usage is easy and the Support staff is without a doubt the most valuable part when you need an answer ASAP.
What do I like best? The ease of use and the support! Both amazing! I have been through MANY MANY ATS systems. This one is by far the best one because they are willing to listen and have constant updates improving the system.
Knowledge Base
Anyone can access our Customer Support Portal 24-hours a day. Here you can access knowledge base articles, training videos, how to guides and watch past training webinars.
How to contact Crelate customer support
Crelate’s help widget is available throughout our web application and allows easy access to our support staff and comprehensive Help Center. Access content, attend live trainings, and talk with our support team — all within the Crelate app.
Ready to see Crelate in action?
sales associates.
